🛡 z93 — Responsible Gambling

Playing Responsibly at z93

Gambling should be entertainment — not a habit that harms your life. At z93, we provide tools and guidance to help players stay in control, all explained clearly here.

Keep gambling as entertainment

z93 provides Myanmar players with football betting, slots, live casino, and more. We firmly believe that games should only ever be for fun and entertainment. Believing you can win back losses, or gambling to solve financial problems, is a sign that something is wrong.

Our platform includes tools designed to help every player stay in control — from deposit limits to self-exclusion. Players can use these tools at any time.

21+ only may use this platform. We do not allow anyone under the age of 21 to gamble.

Our Commitment

  • Strictly enforce the 21+ age restriction
  • Provide players with self-control tools
  • Handle problem gambling with genuine care
  • Offer 24/7 support in Burmese

Player Control Tools

Get to know the self-limiting tools z93 offers and manage your own gambling.

Deposit Limits

Set a daily, weekly, or monthly deposit cap to keep within your budget. The limit takes effect immediately, and if you request to lower it, the protection stays in place for a set period before any change is made.

Time-Out

Choose a temporary break — you can pause gambling from 1 day up to 3 months. During the time-out your account is kept secure and no gambling activity is permitted.

Self-Exclusion

For those who want to stop playing for a longer period, Self-exclusion can be set for 6 months, 1 year, or lifetime. No games will be accessible during the Self-exclusion period.

Betting Limits

You can set a limit on the amount you can lose at one time, helping you manage your betting budget carefully. This limit helps prevent uncontrolled play.

Gaming History Check

You can review records of your playing time, spending, and betting amounts to understand your own gaming habits. Looking back at your records is one way to know yourself better.

24/7 Support

Whenever you need help with any gaming problem, you can contact z93's Live Chat in Myanmar language at any time. We are open and available 24 hours a day, 7 days a week.

Recognise Problem Gambling Signs

If any of the signs below apply to you, gambling may have gone beyond entertainment. Be honest with yourself.

  • Continuing to play to try to win back losses
  • Trying to stop playing but not being able to
  • Gambling is causing problems with family, work, or finances
  • Hiding your gambling from family members
  • Borrowing money or selling belongings to gamble
  • Feeling stressed or unhappy on days when gambling goes badly
  • Feeling a compulsive urge to gamble more than intended

How to Find Help

You don't have to deal with problem gambling alone. You can find support through the steps below.

  1. 01 Open z93's Live Chat and type "gaming control tools" to speak with one of our agents — available 24/7
  2. 02 Self-exclusion can be activated through our support team and will take effect immediately
  3. 03 Talk openly with family, friends, or a health professional — you don't have to carry this burden alone
  4. 04 You can also contact us by email at [email protected] and we will assist you with full protection of your personal information

21+ Age Restriction and Youth Protection

The z93 platform strictly requires users to be 21 years of age or older. Age verification is carried out during account registration, and we reserve the right to continue verifying that no user is underage (a Minor).

Parents or guardians — if children have access to your computer, phone, or tablet, please install parental control software and secure your account. Do not share your z93 account with children, and keep your password private.

Protection Measures

  • Age verification during account registration
  • Option for further verification at the time of deposit
  • If noticeable signs are present, we will reach out to discuss

Advice for Parents

  • Do not let children know your password
  • Install parental control software
  • Do not share your computer / phone with children

How to Use Limit Tools

Personal control tools can be activated through z93's support team. Contact us via Live Chat or at [email protected] and let us know you want to set your own limits — we will take care of it right away.

  1. 1 Open Live Chat — click the Live Chat on the z93 website and type "betting limits"
  2. 2 Choose the tool you want — Deposit limit, Time-out, or Self-exclusion — tell us which one you want to set
  3. 3 Set the period / amount — our agent will note your chosen limit precisely and apply it for you
  4. 4 Confirm it is active — you will receive a confirmation that the limit has taken effect immediately
  5. 5 Contact us in advance if you want to lift it — we will not lift protections the moment the set period ends; we will carry out further checks first

Things you should know

  • Limits take effect immediately
  • Cooling-off period is 72 hours to 7 days — designed to keep you protected
  • Self-exclusion cannot be changed until the period has ended
  • Personal information will be verified with strict identity checks
  • No promotional emails will be sent during a Self-exclusion period
Contact us
Live Chat — 24/7 in Myanmar language
Email — [email protected]

Healthy gambling habits

Limit your play time

Set a daily time limit for playing in advance and stick to it. Setting a timer is a good habit to build.

Set a budget

Decide in advance how much you are willing to lose and do not go over that amount. Do not treat winnings as a sign of good luck.

Play for fun

Gambling is not a way to make money — always remember it is purely for entertainment and enjoyment.

Take regular breaks

Do not play for long stretches without stopping. No matter how many games are available, put quiet time, family time, and your health first.

Keep in mind — Continuing to play because you think losses can be "recovered" can make things worse. Do not use losses as a reason to justify the "sunk cost" decision to keep going.

Responsible gambling questions at z93

Open z93's Live Chat, type "Self-exclusion" and speak with one of our agents. State your preferred period (6 months, 1 year, or lifetime), and once your details are verified it takes effect immediately. You can also request it via [email protected].

Even after the self-exclusion period ends, we do not reopen your account straight away. You must request the restriction to be lifted yourself, and we carry out a further review before acting. This protects against impulsive decisions made in the heat of the moment.

No. To stay in line with the purpose of our player protection tools, a cooling-off period applies before a limit can be reduced. If you want to make a limit stricter, that change is applied immediately — but loosening a limit takes as long as the pre-set cooling-off period.

Yes. You can request your gaming records — session times, spending, and bet amounts — through Live Chat or by emailing [email protected]. These records can help you understand your own playing habits.

Contact us right away via Live Chat or [email protected]. We will investigate and take the necessary steps. We appreciate you reporting this — it is the responsible thing to do.

Yes. You can talk through any gambling-related concerns with our agents via z93's 24/7 Live Chat (in Burmese) or by emailing [email protected]. We handle these matters with care and can refer you to a qualified professional if needed.

Play for fun —
stay in control

z93 is always ready to help every player set their own limits. Play openly and honestly when you want to play, and put your own life first.

Games you can keep playing at z93

Follow responsible gambling guidelines and enjoy z93 games the fun way.